Knowledge base for customers and staff in CRM

The knowledge base for customers and staff in CRM allows you to create a centralised repository of information, ensure quick access to important data, and improve the efficiency of your team using Homex CRM.

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Ease of use

Designed for simplicity, CRM makes it easy to manage contacts, tasks and projects with minimal effort. A solution that everyone can master

Speed of work

Get the data you need instantly. The speed of CRM allows you to receive customer information, reports, and analytics without delay

Des analyses puissantes

Get powerful analytical insights that help you track customer behavior, performance metrics, and trends to make smart business decisions

Trusted by professionals

Our CRM system is chosen by businesses around the world. High user ratings are a tool you can rely on to succeed

Create articles in the knowledge base

A tool for administrators or managers that allows them to create, edit, and publish articles in a knowledge base. Articles can include text, images, videos, or downloadable files. The system supports categorization of materials and tags for easy navigation.

Convenient search in the knowledge base by the client

Customers can easily find the information they need thanks to intelligent search. The system automatically offers relevant results based on keywords, categories, or popular queries. This saves time and provides quick access to answers.

Customer review of articles

Customers get access to clearly structured articles with the option to view text, images, or videos. The interface is adapted for different devices, which ensures a comfortable reading experience. There is also a function of leaving feedback or ratings, which helps to improve the quality of the content.

System versions

For successful running of modern business it is very important to have a tool for maximum automation of all processes, it will always “keep a hand on the pulse of the company”, raise the quality of the service provided and free up additional time.

System versions Confidence CRM+ERP

For successful running of modern business it is very important to have a tool for maximum automation of all processes, it will always “keep a hand on the pulse of the company”, raise the quality of the service provided and free up additional time.

Corporate versions

Get full control over the system on your own server. This is a solution for companies that want to have the program on their own, without depending on cloud services.


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Ai Lead Finder

Homex CRM+ERP with AI Lead Finder module is the only system that combines business management and intelligent customer prospecting


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Feedback from our customers

Find out how our system has helped other companies improve their business performance. Real success stories and experiences of our users.

  • review 1
    Remax

    “This CRM transformed our workflow. We manage leads and customer relations far more effectively now!”

  • review 2
    Novobudova

    “Since using this CRM, customer engagement has improved dramatically. It’s simple yet very powerful!”

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