This section is located in Setup → General → Localization. It defines how dates, times, timezones, and languages are displayed in the CRM for all users and customers.
Localization Settings Fields
| Field | Description | Available Options |
|---|---|---|
| Date Format | Display format for dates across the system | d-m-Y, m-d-Y, Y-m-d, etc. |
| Time Format | Display format for time | 24 hours, 12 hours |
| Default Timezone | Default timezone for the system | e.g., Europe/Kyiv, Europe/London |
| Default Language | Default interface language | e.g., English, Ukrainian, French |
| Disable Languages | Disable unwanted interface languages | Yes / No |
| Output client PDF documents from admin area in client language | Use client's language for PDF generation | Yes / No |
Detailed Field Descriptions
1. Date Format
Determines how dates appear in invoices, estimates, tasks, projects, and other CRM areas.
| Format | Example | Region |
|---|---|---|
d-m-Y | 24-04-2026 | Ukraine, Europe |
m-d-Y | 04-24-2026 | USA |
Y-m-d | 2026-04-24 | International standard |
Recommendation: Use
d-m-Y for European users.2. Time Format
Determines how time is displayed in the system.
| Format | Example | Description |
|---|---|---|
24 hours | 14:30 | No AM/PM, common in Europe |
12 hours | 02:30 PM | With AM/PM, common in USA |
Recommendation:
24 hours for most European and Asian countries.3. Default Timezone
Sets the timezone for all users who do not have their own setting.
Examples of timezones:
| Timezone | City / Region |
|---|---|
Europe/Kyiv | Kyiv, Ukraine |
Europe/London | London, UK |
Europe/Berlin | Berlin, Germany |
America/New_York | New York, USA |
Asia/Dubai | Dubai, UAE |
Important: Changing the timezone does not convert existing dates but affects all new records.
4. Default Language
Determines the CRM interface language for new users and customers who have not selected a language.
Available languages (depends on installed translations):
- English
- Ukrainian
- French
- German
- Spanish
- Italian
- Polish
- Russian
- and others
5. Disable Languages
Allows you to hide unwanted interface languages from dropdown lists.
| Value | Description |
|---|---|
| Yes | Enabled – you can select which languages to disable |
| No | Disabled – all languages are available |
How it works when Yes is selected:
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